Privacy Policy

1. Cancellation & Refund Policy

     Order Cancellations and Refunds

• Orders can be cancelled within 24 hours of placing them, provided they have not been shipped.

• Cancellation requests can be made via info@lakmira.com.

• Refunds are processed within 7–10 business days to the original payment method.

• Returns are accepted within 7 days of delivery, only if the product is unused, unopened, and in its original packaging.

• Used, damaged, or tampered products are not eligible for return.

• Refunds are usually processed within 7–10 business days. In rare cases, banks or payment providers may take slightly longer, but we ensure full support until refund is completed.

• Damaged/wrong products must be reported within 48 hours of delivery with photos/video.

  2. Terms & Conditions

    Website Use and Service Terms

     By using our website, you agree to the following:

  • Orders are confirmed only after successful payment.

  • All content, logos, and product designs are the property of Ravonto Enterprises Pvt Ltd.

  • Ravonto Enterprises Pvt. Ltd. is the proposed private limited company under process to manage future brand operations.

  • Misuse of website content or products may result in legal action.

  • We are not liable for delays caused by courier services or unforeseen events.

  • While we partner with trusted courier services, occasional delays may happen due to circumstances beyond our control. We will always assist you in tracking and resolving such issues

  • Prices and policies may change without prior notice.

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  3. Shipping Policy

     Delivery and Shipping Information

  • We deliver across India through trusted courier partners.

  • Orders are usually shipped within 2–3 business days and delivered within 5–7 working days depending on location.

  • Free shipping are available only within Delhi NCR and Ghaziabad.

  • Customers will receive a tracking ID once the order is dispatched.

  • We always strive to deliver your orders on time. In rare cases, there may be slight delays due to courier or unforeseen circumstances, but we ensure constant updates and support until your order reaches you.

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  4. Privacy Policy

     Protecting Your Personal Information

  • We collect necessary information such as name, phone number, email, and shipping address only to process orders.

  • Data is kept secure and never shared with third parties, except delivery partners and payment gateways.

  • We do not store your payment details such as card or UPI information. All payments are processed securely through trusted gateways.

  • We may use cookies to improve website performance and customer experience.

  • By using our website, you consent to the collection and use of your information as described in this Privacy Policy

  • Customers have the right to unsubscribe from emails, request data deletion, or update personal details.

  • For concerns, contact us at info@lakmira.com.

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  5. Contact Us

     Get in Touch with Us

  We are always here to assist you. For any questions, feedback, or support, please contact us:

• Email- info@lakmira.com

• Contact- +91 7303883414

• Toll Free No- +91 9999005960

• Company- Ravonto Enterprises Pvt Ltd

• Address – E-246, Shop-04, Netaji Shubash Marge,East Babarpur Shahdara, Delhi -110093